Mobile payment
Mobile payment is based on NFC – Near Field Communication. The smartphone or smartwatch sends the same data as a chip on a physical card, but wirelessly and with an additional security layer through tokenization: instead of the real card number, a unique token is transmitted, which is worthless outside of this transaction.
For your business, this means that you don’t need a special terminal. Every contactless terminal that accepts credit cards also accepts mobile payment.
When mobile payment really makes a difference
In restaurants with many small amounts, at market stalls, at take-aways or in retail stores with long queues – wherever speed counts, mobile payment is a real advantage. Customers who already have their cell phone in their hand can use it to pay faster than they would take out their card.
It is less relevant where customers take their time, where large sums of money are involved or where customers simply do not yet have this habit. Both vary greatly in Switzerland depending on the sector and region.
Digital wallets in everyday life
Digital wallets bundle card information securely on the mobile device. They replace the physical card, but not the card system in the background. For businesses, this means that mobile payment expands the type of use, not the payment method itself.
Which wallets are relevant in everyday life depends heavily on the customer, the location and the terminal used. Not every form is used equally frequently everywhere.
The following digital wallets show which forms of mobile payment can be used with the SwiPay systems.
Where mobile payment makes sense – and where less so
Mobile payment comes into its own where speed, simplicity and contactless payment are required. In other situations, it plays a supplementary role or remains relevant for individual target groups.
It is important to understand that mobile payment is not a replacement for existing payment methods, but an additional level of use. Whether it plays a central role in everyday life is not determined by the trend, but by its use.