{"id":35569,"date":"2026-04-30T16:16:54","date_gmt":"2026-04-30T14:16:54","guid":{"rendered":"https:\/\/swipay.ch\/access-registration\/"},"modified":"2026-05-02T07:44:45","modified_gmt":"2026-05-02T05:44:45","slug":"01-access","status":"publish","type":"page","link":"https:\/\/swipay.ch\/en\/help-center\/mop-help-center\/01-access\/","title":{"rendered":"Access & Registration"},"content":{"rendered":"

MOP Help Center<\/a> | 01 Access & Registration<\/p>\n<\/div>

ONBOARDING HELP<\/h6><\/div>

Your access to the Merchant Online Portal<\/h1><\/div>

Step by step to a clean go-live with TeleCash byFiserv. Please read the three mandatory instructions before you get started – they will determine whether your access works on the first attempt.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

READ THIS FIRST<\/h6><\/div>

Three points that decide your go-live<\/h2><\/div>
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Activation link: 24 hours<\/h3><\/div>
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The link from the TeleCash welcome email is only valid for 24 hours. After that it expires and must be requested again – this delays the go-live by days.<\/p>\n<\/div>

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Microsoft Authenticator - only this one<\/h3><\/div>
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Only Microsoft Authenticator (free of charge) is mandatory. Other authenticator apps such as Google Authenticator or Authy are not accepted. You do not need a Microsoft account for this.<\/p>\n<\/div>

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Save password immediately<\/h3><\/div>
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When you log in for the first time, you assign a new password. Save it immediately in your password manager – without this password you will no longer be able to access the portal.<\/p>\n<\/div>

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WHAT IT’S ABOUT<\/h6><\/div>

What is the Merchant Online Portal?<\/h2><\/div>

The Merchant Online Portal – MOP for short – is the central platform of your acquirer TeleCash byFiserv. Here you can track your card sales, view transactions in detail and access all statements.<\/p>\n<\/div>

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Track sales<\/h3><\/div>
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All transactions with credit and international debit cards – updated daily, searchable, exportable.<\/p>\n<\/div>

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View invoices<\/h3><\/div>
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Statements, reports and all the documents you need for accounting and trustees – available at any time.<\/p>\n<\/div>

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You can log in via https:\/\/mop.telecash.de\/mop\/tc<\/code> – we recommend that you save the page as a bookmark.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

PREPARATION<\/h6><\/div>

What information and documents we need<\/h2><\/div><\/div><\/div>

From you to us<\/h3><\/div>